Privacy Policy for Car Keys Ottawa
Effective Date: January 1st, 2025
Car Keys Ottawa respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely to send appointment reminders and general customer support.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact: 15842191 CANADA CORP o/a Car Keys Ottawa at 613-699-3495 or Info@Carkeysottawa.ca for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to Info@Carkeysottawa.ca or 613-699-3495. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Car Keys Ottawa will not sell, rent, or share the collected mobile numbers.
- Estimate of Message Frequency: Users will receive messages approximately once a week.
- Opt-In: No mobile opt-in data will be shared with third parties
Car Keys Ottawa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://carkeysottawa.ca/ (the “Site”). By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our website, we may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Mailing address
- Any additional information you provide when filling out forms or communicating with us.
b. Non-Personal Information
We may also collect non-personal information about your interaction with our Site, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the Site
2. How We Use Your Information
We collect and use your information to:
- Respond to your inquiries or requests.
- Provide the services you requested.
- Send updates, offers, and promotions, if you have opted in to receive them.
- Improve the performance and usability of our Site.
- Ensure compliance with legal obligations.
3. Sharing Your Information
a. Third-Party Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted service providers who assist in operating our website or providing services on our behalf. These parties are contractually obligated to keep your information secure and use it only for the specified purpose.
- Legal Compliance: We may disclose information if required by law or if we believe such action is necessary to comply with legal processes, enforce agreements, or protect our rights.
b. Opt-In Information
If you opt in to receive marketing emails or other communications from us, we will not share this opt-in information with any third party for their marketing purposes.
4. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. While we strive to safeguard your data, no transmission over the internet is completely secure.
5. Your Choices
- Access and Correction: You can request access to or correction of your personal information by contacting us at info@carkeysottawa.ca.
- Opt-Out: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us.
6. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may limit some functionalities of the Site.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children’s Privacy
Our Site is not directed to individuals under 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Car Keys Ottawa
Email: info@carkeysottawa.ca
Phone: (613) 699-3495
By using our Site, you agree to this Privacy Policy. Thank you for trusting Car Keys Ottawa.